Imagine if you knew what your customers were thinking, wanting, and doing. Imagine the impact it could have on your marketing efforts.
The good news is, with the right CRM, you can know what your customers are doing, and get a good feel for the area and intensity of their interests. With a CRM, you are better able to understand what each potential customer wants from your company, and where they are at in the purchasing funnel. [Read more…]